Terms of Use

The service

Everli (“Everli”, “we”, “us”) is a platform for creating, sharing, and preserving digital memorials for people who have passed. We provide the hosting, the tools, and the long-term care; you provide the memory.

Your account

You must be at least 13 years old to create an account. You are responsible for the security of your sign-in credentials and for any activity that occurs under your account. If you suspect unauthorized access, please contact us right away.

Your content

You retain full ownership of everything you upload — photographs, writing, voice recordings, video, and everything else that makes a memorial yours. We do not claim copyright over your content, and we do not sell, license, or syndicate it.

To operate the service, you grant us a limited, non-exclusive license to host, store, back up, transmit, and display your content as needed to make the memorial visible to the people you choose. This license ends when you remove the content or close your account, except for the brief period required for routine backup rotation.

What belongs to us

Everli itself (the software, the design, the Everli name and logomark, and the words and images we publish) belongs to us or to those who license it to us. We give you a personal, limited, non-transferable right to use the service to create and care for memorials, for as long as you follow these terms. That right does not include copying our code, reusing our branding, or building a competing service from what we have made.

Honoring the subject of a memorial

Memorials carry weight. When you create a page for someone who has passed, you confirm that you have a legitimate connection to them and the right to publish what you share. If a family member believes a memorial misrepresents or harms the person it commemorates, please reach out and we will work with you to review it.

Acceptable use

You agree not to use Everli to:

• Publish content that is unlawful, defamatory, harassing, or designed to harm a real person or their family.
• Impersonate someone else or misrepresent a memorial’s subject.
• Upload content you do not have the right to share, including copyrighted material without permission.
• Use Everli for advertising, fundraising scams, or any commercial promotion unrelated to the memorial.
• Attempt to scrape, mirror, train models on, or otherwise systematically extract content from other people’s memorials.
• Interfere with the security or integrity of the service, or attempt to access accounts that are not yours.

We may remove content or suspend an account that violates these rules. Where we can, we will tell you why and give you a chance to respond.

Visitors and guestbook contributions

You do not need an account to visit a memorial, but some memorials invite guests to sign a guestbook or leave a note. If you contribute that way, these terms apply to you as well: what you write must follow the acceptable-use rules above, you must have the right to share it, and both the person who owns the memorial and Everli may remove a contribution that does not belong. Please do not post on behalf of someone else without their blessing.

Copyright and takedown

We respect copyright and expect you to do the same. If you believe content on Everli infringes a copyright you hold, write to us at hello@everli.life with a link to the content, a description of the work you own, and confirmation that you have the right to act on it. We will review the report and, where appropriate, remove the content. If your content was taken down and you believe that was a mistake, reply and we will reconsider. We may remove infringing content and, for anyone who infringes repeatedly, close the account.

Cookies

Everli uses essential cookies to provide the service — for example, to keep you signed in and maintain your session — and, only with your consent, optional analytics cookies. You can accept or decline analytics from the cookie banner shown on your first visit and change your choice at any time. Our Privacy Policy explains what each category does and how to manage it.

Plans and payment

Creating a memorial is free to begin. Some features and long-term storage tiers are offered as paid plans. If you subscribe, you authorize us (through our payment processor) to charge your chosen payment method on the cadence shown at checkout.

Paid plans renew automatically. Unless you cancel first, a subscription renews at the end of each billing period and your payment method is charged the then-current price for the next period. We always show the price and the renewal cadence before you buy.

A paid plan may instead be bought as a lifetime purchase: a single payment, with no renewal and no recurring charge. A lifetime purchase does not expire. If you hold a subscription when you buy one, the subscription stops at the end of the period you have already paid for, you are not charged again, and your access does not lapse in between.

You can cancel a subscription at any time from your account settings. Cancellation stops future charges and keeps your plan active through the end of the period you have already paid for. Except as set out in the next paragraph, and except where the law requires otherwise, payments already made are non-refundable and we do not prorate an unused portion of a period. If a payment fails, we may retry it, and if it keeps failing we may pause paid features until the balance is settled.

Refunds. If you are within the first 30 days of your first paid subscription and Everli is not what you hoped for, write to hello@everli.life and we will refund that subscription in full. Lifetime purchases are non-refundable. They are priced as a one-time commitment, and we tell you so at checkout before you pay. If a lifetime purchase is reversed (for example by a chargeback), the access it granted ends with it.

Prices can change over time. If we raise the price of a plan you are on, we will tell you before it applies to your next renewal, so you can decide whether to continue. The price we show you is the price you pay: where we are required to collect sales tax, VAT, or a similar tax, that tax is included in the amount shown rather than added at checkout.

If we change or end the service

We hope to be here for a long time, and we design Everli with that goal in mind. If we ever need to discontinue the service or a feature, we will give you meaningful notice and a way to export your memorial so nothing is lost.

If you want to leave

You can export your memorial and close your account at any time from your account settings. See our Privacy Policy for how deletion is handled.

If we need to end your access

We may suspend or close an account that breaks these terms, puts other families at risk, or that the law requires us to close. Where we can, we will tell you why and give you a chance to put things right or export your memorial first. If the problem is serious, such as harassment or a threat to someone’s safety, we may act immediately.

When these terms end, for any reason, the parts that by their nature should continue will stay in force. That includes your ownership of your content, the limited license you gave us to finish any backup rotation, the disclaimers, the limitation of liability, your responsibility for what you shared, and the governing-law section below.

If the account holder passes away

Everli keeps memorials for people who have died, and we understand that the person who made one may pass away too. If you are family and you need access to a memorial whose owner has died, or you want it preserved, transferred, or closed, write to us and we will work with you in good faith. We will ask for reasonable proof of your relationship and of the owner’s passing before we make a change. We will not quietly delete a memorial simply because its owner’s account has gone inactive.

Services we rely on

Everli is built on a small set of trusted providers: a payment processor handles checkout and billing, Google offers an optional way to sign in, and an AI provider powers the optional guided-writing help. If you upload a video in a format browsers cannot play back, we send it to a third-party cloud provider on our behalf, solely to convert it into a web-playable format; the original is not retained once the conversion finishes. As with everything you upload, we do not license or sell your video. When you use these features you are also subject to that provider’s own terms, and we are not responsible for how they operate their services. We choose partners that we trust to treat your data with the same care we do, and our Privacy Policy lists the kinds of providers involved.

Disclaimers

Everli is provided “as is.” While we work hard to keep the service reliable and your memorials safe, we cannot guarantee uninterrupted availability or that the service will be free of every defect. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the extent permitted by law, Everli will not be liable for indirect, incidental, or consequential damages arising from your use of the service. Our aggregate liability for any claim related to the service will not exceed the amount you paid us in the twelve months preceding the claim, or USD 100 if you have not paid us anything.

Standing behind what you share

You are responsible for the content you add and for how you use Everli. If someone brings a claim against us because of something you published, shared, or did on the service (for example, content you did not have the right to post, or a memorial that wrongs a living person), you agree to cover the reasonable costs and damages we face as a result, to the extent the law allows. We will let you know about any such claim and work with you in good faith to resolve it.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. If a dispute comes up, please contact us first so we can try to resolve it together; anything we cannot settle that way is handled as described just below.

Resolving disputes

We would always rather sort out a problem directly, so please reach out and give us a chance to make it right. If we cannot, you and Everli agree to resolve any dispute through binding individual arbitration rather than in court, except that either of us may still bring a qualifying claim in small-claims court. Arbitration is decided by a neutral arbitrator and is less formal than a lawsuit.

Disputes are handled on an individual basis. You and Everli each waive the right to bring or join a class action, and an arbitrator may not combine more than one person’s claims into a single case. If this class-action waiver is found unenforceable for a particular claim, that claim will proceed in court rather than in arbitration.

Arbitration is optional if you tell us so in time. You can opt out by writing to hello@everli.life within 30 days of first accepting these terms, and opting out will not affect anything else in your agreement with us.

Changes to these terms

If we update these terms in a way that materially affects your rights, we will note the change here and, when reasonable, contact you before it takes effect. Continued use of the service after a change means you accept the new terms.

The rest of the fine print

These terms, together with our Privacy Policy, are the whole agreement between you and Everli about the service, and they replace anything discussed beforehand. If a court finds one part unenforceable, the rest still applies. If we do not enforce a rule right away, we have not given it up. You may not transfer your rights under these terms to someone else; we may transfer ours if Everli is acquired or reorganized, and if we do, your memorial and these protections come with it. Neither of us is responsible for failures caused by events beyond reasonable control, such as outages of the wider internet, natural disasters, or government action.

Contact

Questions about these terms? Write to hello@everli.life and we will respond.